Ensuring that our clientele has a stable and nurturing environment is at the heart of everything that we do. We aim to exceed National Standards with our expertly trained staff who aim to deliver a high quality of care to our people and address any issues at hand.
Our relationship with these individuals are founded on a feeling of mutual respect, and we value their rights, identity, responsibility and cultural diversity. We design tailor-made care packages by assessing their respective needs. We manage a wide variety of behaviours including autistic spectrum disorder, ADHD, offending behaviour, anger management and sexually harmful behaviour.
Each person is provided with a social worker, and in addition, receives advice from exemplary adult role models to help the individual to progress and grow as individuals.
When we arrange an accommodation for our individuals, our benchmark question is “Would I live in here?” in order to ensure we only offer high quality living space.
SAFEGUARDING
QCRs strives to safeguard and promote the welfare of our clients. We always review and update our policies and procedures, alongside risk assessment and building safety measures in order to keep the individuals safe at all times. We also have robust procedures to manage complains, allegations and other matters. Everything we do is regularly audited in order to improve our service.
Only approved and accredited approaches are used, and practice guidelines are strictly followed since the safety of our youth and adults is imperative.
We offer the service users with the following skills to gain:
Budgeting skills
Applying for jobs skills
Self-hygiene and self-respect
Self- reliance skills
Our friendly staff will help the individual understand their emotional needs
Supported Living
We at QCRs offer placement opportunities to individuals with physical impairments, mental disorders and learning difficulties. Our supported living services are provided to people living in their own homes.
Most of the people we support are living in properties they rent from our organisation. We provide an easy to read tenancy agreement which helps people to understand the responsibilities of being a tenant. Some of the people we support rent a property privately or from the council and some have purchased or inherited their own home. Wherever a person lives, our supported living services help the individual to manage the responsibility of having their own home.
We find each individual a support worker and a social worker who shares the same interests as they do so that they can spend quality time together. Our support workers will liaise closely with the person ’s social worker to develop a tailored pathway plan. In addition, we will set clear behavioural goals in place to ensure the individual is kept safe. We also measure the progress one makes using our highly proficient assessment techniques. Every person is offered a chance to achieve accredited life skills. Any client requiring a high level of support will have access to an on-site member at any time of day.
The ways our support planning service works are:
Needs Assessment
One-to-one support
Progress reports
Assistance accessing education and training
Finance management
Help accessing health services/support
Family support
All our care provision is service user led and is designed to assist the individual to be enabled and not to become dependent on our staff.
In addition to the core services provided by Qualified Care Residents, our service users are more than welcome to request for additional services. We pride ourselves on respecting the values of privacy, dignity, and choice for all our clientele.
We are always delighted to empower our service user to make the right choices for their lives so that they are settled and happy; as well as feel included within the wider community.
